For Patients and Families

Emergency Physicians of Tidewater (EPT) is an independent physician group (PLC) contracted by the Sentara Healthcare System to provide professional services for Emergency Medicine. The EPT administrative office does not have access to patient records or billing information.

FOR QUESTIONS ABOUT YOUR BILL

When you receive care from EPT in the Emergency Department, you will receive a bill from Sentara (the "facility" charge) AND from EPT (the "professional" charge).


Do you have a question about your Sentara bill? Please visit Sentara Bill Pay.


Do you have a question about your bill from Emergency Physicians of Tidewater?

  • For dates of service on or after April 1, 2022, please contact Zotec at 1-833-783-1777.

  • For dates of service prior to April 1, 2022, please contact CHANGE Healthcare at 1-844-292-0745.